Gleisson Silva is an experienced professional in the field of technology and support. Currently serving as a Senior Support Analyst and Team Leader for Latin America at Acronis since September 2020, Gleisson also holds the role of Cloud Frontline Support Specialist. Previous experience includes working as an IT Infrastructure Analyst at LoksTIC from August 2014 to September 2020, specializing in virtualization with VmWare and Xen Center, as well as managing Linux and Windows servers. Additionally, Gleisson has held leadership roles as a Director at Enquadramos from December 2017 to December 2019 and provided Level 2 Support at Mob Telecom from June 2012 to April 2014. Educational pursuits include a degree in Information Technology Management at Centro Universitário Farias Brito, ongoing since January 2022. Prior teaching experience as an Instructor at SOS Educação Profissional involved training students in various information technology topics.
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