Raffaello D. is a Partner Success Manager at Acronis since August 2021, where responsibilities include territory analysis for partner identification, collaboration with cloud distributors for channel enablement, driving upsell initiatives, and training new partners on products. Previously, Raffaello served as a Senior Technical Support Engineer at Acronis, focusing on effective troubleshooting for technical issues. Prior experience includes roles as a Senior Technical Support Engineer for self-employment and at Infor, providing application support and troubleshooting. Raffaello also worked at TIBCO, MERLIN INFORMATION SYSTEMS GROUP LIMITED, and Hewlett Packard Enterprise, offering multilingual technical support across various platforms. Raffaello holds a Master’s degree in Computer Science from Birkbeck, University of London, and a high school diploma from ITET A. Bassi.
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