Rogério M.

Rogério M. is a product owner at act digital since September 2021, responsible for defining product functionalities, prioritizing them in alignment with stakeholders, and ensuring clear communication of the backlog. Previous experience includes senior systems analyst at MD Assessoria, focusing on requirement gathering, system procedural improvements, and quality management, achieving notable reductions in client complaints. As process improvement coordinator at Bancorbrás, Rogério M. led initiatives that boosted sales and enhanced service quality. Early career involved roles at BrasilTelecom/Oi where responsibilities included requirement coordination, technical documentation, and project management. Rogério M. holds a degree in Process and Business Management from IPOG Brasília and has postgraduate qualifications in Administration and Systems Analysis.