Allan M.

Allan M. is an experienced Operations Director at Actavo since February 2011, specializing in the Telecoms and Utility Sectors. Responsibilities include enhancing customer experience, strategic planning, managing KPI performance, and overseeing client relationships, budgets, and safety standards. Prior to Actavo, Allan served as Wireless Operations Manager and Network Operations Center Manager at Digiweb, managing national FWA wireless network operations. In previous roles at Irish Broadband as Service Delivery Manager, Allan significantly improved installation success rates, and at BT Ireland, oversaw network configurations and managed a team of 35 engineers. Allan holds a Bachelor Honours Degree in Electronic Engineering from Dublin City University.