Catherine Pimentel is a skilled professional with extensive experience in customer service, sales, and process management. Currently serving as a Process Expert within the Commercial Process Team at Action since July 2023, Catherine previously held notable positions at Bioventus as a Senior Reimbursement Specialist and SAP Super User, and at TDK Electronics Europe GmbH in customer service roles. Catherine's earlier experience includes a significant tenure at Emerson, where critical contributions were made to establish service center processes and customer support in Germany and Hungary. Additionally, Catherine has experience in education as a German Language Specialist at the Goethe-Institut Manila. Catherine holds a Bachelor of Science in Information Management from Xavier University - Ateneo de Cagayan and received language training at the Goethe-Institut Philippinen.
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