Dirk Timmer is a seasoned professional in ICT operations and service delivery, currently serving as Service Delivery Manager at Action since April 2024. Previously, Dirk held the position of Lead ICT Operations at Eye Wish Opticiens from November 2022 to April 2024 and contributed to Zeeman textielSupers from August 2010 to November 2022 as Team Lead ICT Support, overseeing both in-store and headquarters ICT management. Dirk coordinated store systems, focusing on automation and infrastructure, and led a second-line helpdesk. Earlier experience includes roles at WE Fashion BV, where responsibilities spanned European store systems coordination and BI development, and volunteer positions supporting community events such as the WK Amsterdam. Dirk holds a degree in Economics from HAN University of Applied Sciences and an additional qualification in Banking and Financial Support Services from Frans Hals College.
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