Ornella Gallo

Ornella Gallo is a passionate CRM expert with twelve years of experience, currently serving as the CRM Automation Lead at Action, where they lead email marketing automation and enhance reporting processes. Previously, Ornella held key roles including CRM Lead at Storio Group, Email Marketing Manager at WeTransfer, and CRM Manager at CoStar Group UK, among others. Ornella's early education includes a Master's degree in International Communication from IULM University, where they conducted research on communication strategies with political institutions. Additionally, they have freelanced as an English tutor and interpreter, showcasing a diverse skill set in communications.