Ravi Ratan is a seasoned professional with extensive experience in service delivery and test management. Currently serving as a Service Delivery Manager at Action since 2023, Ravi previously held the position of Test Manager at Tata Consultancy Services from January 2016 to December 2023, overseeing end-to-end testing processes for digital transformation projects and leading a team of eight members. Ravi has a strong background in risk assessment, UAT coordination, and test automation, having implemented frameworks using Karate and Selenium WebDriver, and developed automation pipelines. Ravi's career began as a Test Lead at Cognizant Technology Solutions from 2011 to 2015, where responsibilities included test planning, automation, and status reporting. Ravi holds a B.Tech in Electrical, Electronics, and Communications Engineering from the West Bengal University of Technology, Kolkata.
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