Matt Horton has extensive experience in customer success and technical support, currently serving as the UK Manager of Customer Success at Actionstep since September 2025. Prior to this role, Matt held multiple positions at OneAdvanced from April 2017 to July 2025, including Customer Experience Director - Support & Success and Head of Technical Support. Matt's career also includes significant roles at ADVANCED COMPUTER SOFTWARE GROUP LIMITED, IRIS Software Group, Mountain Software, ACIS Group, and Lincoln College, with a strong focus on IT support and systems administration dating back to 1997.
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