AS

Ana Smith

Senior Customer Experience Specialist/ Coach Leader at ActiveCampaign

Ana Smith has a diverse work experience spanning multiple industries. Ana currently works at ActiveCampaign as a Premier Product Support Specialist/Coach Leader and also serves as the Co-Lead of the ActivelyBlack ERG. Prior to this, they held positions at Northwestern University as a Full Stack Engineer and at Cars.com as an Account Manager. Ana also worked at Portfolio Solutions Group as a Portfolio Coordinator/Paralegal and at Renee Moore Realty Group as a Real Estate Manager/Paralegal. Their earlier experience includes a role as an Assistant Store Manager at Sears Holdings Corporation, where they supervised staff and managed daily store operations. Ana's skills range from customer service and training to technical development and strategic problem-solving.

Ana Smith has a diverse education history. Ana completed a Full Stack Web Development program at Northwestern University. Additionally, they obtained a Bachelor of Arts (B.A.) degree in Political Science and Government from DePaul University. Furthermore, Ana is currently pursuing a Master of Public Administration (M.P.A.) degree in public administration Law and Public policy at Walden University. Ana also holds a Certificate in Paralegal Studies from Loyola University Chicago. In addition to their higher education, Ana attended Culver Academies, although no specific degree or field of study was mentioned.

Links

Peers

View in org chart

Timeline

  • Senior Customer Experience Specialist/ Coach Leader

    June 1, 2023 - present

  • Premier Product Support Specialist Coach Leader

    October, 2022

  • Co Lead Activelyblack ERG

    July, 2022

  • Senior Product Specialist Coach Leader

    April, 2022

  • Product Specialist

    October, 2020

  • Account Manager Success

    November, 2017