KH

Katy Healy

Senior Manager, Customer Success at ActiveCampaign

Katy Healy has a diverse work experience spanning different industries. Katy began their career at First American Bank in 2005, where they held various roles including Management Trainee, Account Representative, and Assistant Branch Manager. In these roles, they demonstrated strong leadership skills and excelled in providing customer service. Katy then took a career break in 2011 to fulfill their passion for traveling, documenting their experiences through blogging and self-published books. Upon returning, Katy joined Cars.com in 2012 as a Manager, first in Account Management and later in Digital Ad Production & Co-op Operations. During their time at Cars.com, they managed two teams and played a key role in improving customer experience, implementing a classification system for customer data analysis, and fostering collaboration across departments. In 2017, they became a self-employed Independent Contractor before joining ActiveCampaign in 2018. At ActiveCampaign, they initially served as a Manager in Customer Success before being promoted to Senior Manager. Katy'sresponsibilities in this role include managing customer success and ensuring positive experiences for customers.

Katy Healy attended Hinsdale Central High School for an unspecified period. Katy then went on to pursue a Bachelor's degree in Business Administration at Monmouth College. After completing their undergraduate studies, Katy attended the Quinlan School of Business at Loyola University Chicago, where they earned a Master of Business Administration (MBA) degree with a focus on Business Administration and Management, General. Specific start and end years for each educational experience are not provided.

Links

Timeline

  • Senior Manager, Customer Success

    July, 2022 - present

  • Manager Customer Success

    June, 2018

View in org chart