Luis Daniel Malave

Luis Daniel Malave has a diverse work experience spanning various roles and industries. Luis Daniel began their career as a Foreign Currency Trader at Finalca Brokerage Limited in 2004 and later moved to Banco Federal, where they served in the same role. In 2013, they joined Castleforbes College as a Sales Executive for the Spanish-speaking market, where their responsibilities included attracting and retaining clients and achieving sales targets.

In 2013, Malave also started working at arvato Finance as a Customer Support Representative in the Cash Applications Team. In this role, they were responsible for handling refunds for Adwords accounts, raising and solving queries with financial institutions and internal teams, providing support to other departments, and preparing daily reports.

From 2014 to 2019, Malave worked at CarTrawler, where they held multiple positions. Luis Daniel started as a Customer Support Representative in the Revenue Retention Team and later became a Senior Customer Support Representative in the same team. In 2015, they briefly served as a Content Development and Quality Agent for Latin America and the Caribbean. In 2016, they transitioned to the role of Supply Account Manager for Iberia, Middle East, Africa, and Latin America. Their responsibilities included maintaining content and data on partner websites, maximizing car supply availability, and liaising with suppliers.

Malave's most recent position is at ActiveCampaign, where they joined in 2019. Luis Daniel initially worked as a Product Specialist and then progressed to the role of Partner Success Manager. Currently, they serve as a Strategic Customer Success Manager. Their responsibilities include onboarding new clients, understanding customer needs and goals, developing strategies for their success, providing customized training, and identifying sales and growth opportunities.

Overall, Luis Daniel Malave has gained extensive experience in customer success, sales, account management, and finance throughout their career.

Luis Daniel Malave completed an Advance Negotiation Skills Course at the Irish Management Institute in 2019. From 2010 to 2013, they attended Liffey College and obtained an Advanced Diploma in Business Studies, with a focus on Business Administration and Management. Prior to that, from 2003 to 2009, they studied at Universidad Santa Maria and earned a University Degree in Business Administration. There is no information available about their educational experience at Instituto Escuela. Additionally, they have obtained several certifications, including Totango Creator: Success Enthusiast from Totango in November 2022 and Communicating Across Cultures from LinkedIn in February 2019.