Natalie R. is a seasoned professional with extensive experience in customer success and product support roles. Currently serving as a Sr. Customer Success Specialist at ActiveCampaign since July 2023, Natalie previously held the position of Product Support Specialist II at Plaid, where responsibilities included providing Tier 2 support for end users and resolving connection errors. Natalie's background also includes roles as a Product Support Specialist at Skilljar, Operations Manager at ShareGrid, and various positions in multimedia and administrative support, showcasing diverse skills in documentary filmmaking, web development, and social media. Natalie holds a Bachelor of Arts degree in Cultural Anthropology, Music, and Documentary Studies from Duke University.
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