ActivEngage
John Peloquin has extensive experience in workforce management and operations, with a career spanning over two decades. At ActivEngage, John has held multiple leadership roles since July 2015, progressing from Senior Chat Services Manager to Senior Manager of Workforce Management, and currently serving as Director of Workforce Management. Prior to joining ActivEngage, John worked at Convergys from August 1998 to April 2015 as an Operations Manager, further enhancing expertise in managing teams and optimizing operational efficiency.