Rindala Matar is an experienced UC Support Engineer with a focus on service delivery management currently at Activeo since December 2020, specializing in handling Jira tickets and resolving issues related to Cisco UCCM, Webex, and Genesys Pure Cloud. Previously, Rindala worked at Credit Libanais from August 2016 to December 2020 as a Network Engineer and HP & Cisco Specialist, installing, configuring, and maintaining network equipment while also monitoring performance and troubleshooting network issues. Earlier experience includes a role as a Technology Support Specialist, providing assistance with hardware and software issues. Rindala holds a Master's degree in Telecommunication Engineering and a Bachelor's degree in the same field from Holy Spirit University of Kaslik.
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