Paul Magowan is an accomplished Performance Improvement Coach at ActiveOps since December 2021, facilitating global client solutions through leadership coaching and training to enhance operational capabilities. Previously, Paul served as a Learning & Development Consultant and Team Manager at Capita, where expertise included coaching first and second-line managers and managing team performance to meet service level agreements. Additionally, Paul held roles as an IT Service Delivery Manager and Senior Infrastructure Technician, gaining comprehensive IT service management experience. Paul holds a BA Joint Honours in English and Modern History from Queens University, Belfast.
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