Sinead Clifford is a seasoned QA Analyst currently employed at ActiveOps since January 2023, where responsibilities include enhancing decision intelligence for global service operations across various sectors. Prior to this role, Sinead held positions as a QA Engineer at Over-C, a Support Technician at Smarte, and a Technical Support Engineer at Dell EMC, gaining extensive experience in software testing, troubleshooting, and customer support. Additional experience includes roles as a Junior IT Administrator Intern at Jones Engineering Group, Office Administrator at Kerry Group and Bookaroom.ie, and Shop Assistant at Kerry Group. Sinead earned a Bachelor of Science in Business Information Systems from University College Cork from 2011 to 2015.
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