Elvis Okenwa has a diverse work experience, primarily focused on customer success and project management roles. Elvis has extensive experience in supporting customer lifecycles, including customer retention, ongoing support, software optimization, and expansion of products. Elvis has held customer success roles at ActiveProspect, LeadsBridge, and Yazamo, where they managed customer experience and met retention and usage targets. Additionally, they have worked as a Customer Insights Analyst at Pairview Limited, improving marketing campaign performance through data analysis. Earlier in their career, Elvis worked as an Operations Development Assistant at Delta Agrar, researching new market prospects and investment opportunities. Elvis also served as an Assistant Project Supervisor at W&E Event Management, assisting with project planning, evaluation, and budgeting.
Elvis Okenwa holds a Master's Degree in Energy Economics and Management, which they obtained from the University of Belgrade from 2014 to 2016. Before that, they pursued a Language Degree in Bosnian, Serbian, and Croatian Languages and Literatures at the same university from 2013 to 2014. Prior to their studies in Belgrade, Elvis earned a Bachelor's Degree in Economics from Covenant University, where they studied from 2006 to 2010.
In addition to their formal education, Elvis has certifications from the Nigerian Institute of Management (NIM) and the Nigeria Institute of Management (NIM). The specific details regarding the certifications, such as the obtained month and year, are not available.
March, 2021 - present