Casey F. is an experienced Customer Support Representative at ActivityHero since May 2018, specializing in tailored communication and content creation for social media, marketing newsletters, and company blogs, while also managing marketing analytics to boost revenue. Previously, Casey worked as an Assistant Medical Lien Collector at Mid-Valley Lien Services from January 2010 to February 2013, where responsibilities included managing delinquent medical accounts and collaborating with attorneys on claims status. Earlier experience includes a role as a Call Center Representative in Collections at Bank of America from June 2009 to June 2010. Educational qualifications include a Bachelor of Science in Business, Management, Marketing, and Related Support Services from Western Governors University, along with a certification in Pre-Nursing Studies/CNA from Los Angeles Valley College.