Erika A.

Erika A. has extensive experience in customer service and support, currently serving as Customer Service Manager and previously as Customer Excellence Specialist at Act+Acre, Inc. since October 2021. Prior to this role, Erika held various customer service positions at Magic, Inc. for a brief period in 2021, and at transcosmos Asia Philippines Inc. from November 2020 to May 2021. Erika's career in customer support began at Concentrix, where from November 2013 to October 2019, Erika progressed from Assistance Desk Support Agent to Assistance Desk Support Team OIC, also working as a Technical Support Specialist.