Shirley Cox is an experienced professional in product support and customer service, currently serving as a Product Support Specialist at Acumatica since March 2022. Prior to this role, Shirley held various positions at Sage Software, including Principal Customer Support Analyst and Customer Support Manager, where responsibilities included providing support for Sage 500 and Sage Analytics, as well as managing a technical support team. At Epicor, Shirley served as a Senior Applications Specialist and Technical Support Manager, focusing on financial systems and quality assurance. Shirley holds a Bachelor of Science degree in Geology from California State University, Long Beach.
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