Hamish McDonnell

Hamish McDonnell is an experienced professional in customer success and health management, currently serving as a Senior Customer Success Manager at Ada since January 2021, with previous roles including Enterprise Customer Success Manager and ACX Consultant. Prior to Ada, Hamish held the position of Customer Experience Team Lead and Customer Experience Specialist at Wave HQ from January 2019 to January 2021. Additional experience includes working as a Bartender at Fairmont Hotels & Resorts from November 2016 to November 2018, and as a Warehouse Manager at Underground Coffee Company from January 2014 to June 2016. Hamish co-founded W.H.A.M (Workplace Health and Activity Management) and worked as a Health and Wellness Coach from May 2013 to June 2016. Educational qualifications include a Post Graduate Diploma in Public Health with a focus on Health Promotion & Health Systems from the University of Otago, a 10-week social enterprise incubator program at Live the Dream, and a Bachelor of Applied Science in Physical Activity, Health and Wellbeing from Otago Polytechnic. Early education was completed at Christ's College.