Joel C.

Senior Technical Program Manager, AI & Automation at Ada

Joel C. is an accomplished Senior Program Manager at Ada, where responsibilities include leading the Accelerate Customer Success Program, impacting 150 customers and generating $5.5M ARR. Recognition includes winning Ada's FY25 Cultural Award for "Always Be Improving." Previous experience includes roles at WorkTango Inc. as Implementation Manager, achieving over $600K ARR in six months, and at Flipp in various operational roles, driving annual cost savings exceeding $700,000 and managing vendor operations of over $3M. Joel's background also includes roles in customer support, operational processes, and team management across several organizations. Joel holds a Bachelor's Degree in Sociology and Business Management from the University of Toronto Mississauga.

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