Prashan Kunasingam is a seasoned IT professional with extensive experience in system administration and retail IT operations. Currently serving as a Senior System Administrator at Ada since September 2021, Prashan acts as a liaison between business partners and IT, focusing on automating processes and system integrations. Prior to this role, Prashan held key positions at Canada Goose, including Manager/Team Lead of Retail Systems, where responsibilities involved managing IT retail operations and bridging technical and operational gaps across departments. Prashan's early career included roles such as IT Retail Associate and Help Desk Intern, contributing to the setup and support of retail systems and end-user troubleshooting. Prashan holds a Bachelor of Commerce in Information Technology from Ryerson University.