Charles M. is a seasoned professional with extensive experience in business consulting, technical analysis, and solutions architecture, particularly in Jira service management and web solution development. Currently serving as a Business Consultant at Adaptavist, Charles focuses on hands-on JSM implementations, integrating assets, and leveraging automation tools. Previous roles include Technical Business Analyst at VERB Interactive, Solutions Architect at Fraser Health Authority, and Senior Business Analyst at Appnovation, with involvement in various high-profile projects for organizations like Google and Pfizer. An experienced educator, Charles has taught project management and technical courses at multiple institutions, holding a Master's in Software Engineering from Brandeis University and a Bachelor's in Electronic Engineering from the University of Essex.
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