Jonathan Chatwin

Service Desk Analyst Team Lead at Adaptavist

Jonathan Chatwin is an experienced IT professional currently serving as a Service Desk Analyst Team Lead at Adaptavist since January 2022, following a secondment. Previously, Jonathan held roles including Principal Application Administrator and Senior Application Administrator, where responsibilities included troubleshooting and developing solutions for the Atlassian Suite, mentoring team members, improving internal processes, and contributing to sales efforts. Prior experience includes positions as a Product Analyst at SaskPower, Solutions and Adoption Advisor at SaskEnergy, and Analyst roles at FCC/FAC, focusing on process transformation, risk management, and customer service support with a strong emphasis on tools like Jira and O365. Jonathan holds a Bachelor of Business Administration from the University of Regina, earned in 2012.

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