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Lawrence Rondot

Customer Support Manager

Lawrence Rondot is an experienced Customer Support Manager with a strong background in technical support and systems administration. Since October 2014, Lawrence has been leading a team at Adaptigent, focusing on customer relations and managing technical communications. Previously, Lawrence served as a Senior Support Engineer at the same company, specializing in the Ivory suite of products across various platforms, and provided guidance on resource scheduling for product enhancements. Prior roles include Senior IT Consultant at Quick Solutions, LLC, and Sr IT Systems Administrator at American Electric Power, where responsibilities encompassed supervision of production systems and direct support of key debugging and development tools. Lawrence has also worked as 2nd Level Support at CA Technologies and an IBM Systems Programmer at IPFW. Educationally, Lawrence holds a Bachelor of Science degree in Information Technology from Purdue University.

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