Akshay Bhalla

Akshay Bhalla is a seasoned professional with over 14 years of experience in telecom and e-commerce sectors, currently serving as the Manager for North India Operations at Abu Dhabi Commercial Bank. They have specialized in customer support services, payment gateways, and e-commerce processes, emphasizing operations management and HR functions. Previously, Akshay held roles as Team Lead and Process Manager at Yebhi.com, where they focused on enhancing customer experience and process automation. They hold a Bachelor of Commerce degree from Delhi University, further strengthening their expertise in process management and strategic planning.