Gehad Said is a seasoned IT professional with extensive experience in systems engineering and enterprise monitoring. Currently serving as a Principal Systems Engineer at Abu Dhabi Commercial Bank, Gehad leads the Enterprise Monitoring Solutions team, focusing on Dynatrace SaaS Full Stack Observability and the integration of various monitoring technologies. Prior experience includes roles as an Application Analyst at Etisalat and an Enterprise Technical Engineer at Vodafone, where monitoring platforms and service management were expertly handled. Gehad's educational background includes a Bachelor's degree in Communication and Electronics from Alexandria University and an Associate's degree in Network and System Administration from the Information Technology Institute. Additional training includes network administration, cloud computing, and ITIL fundamentals, illustrating a strong foundation in both technical skills and service management methodologies.
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