Indrajit Mitra

Indrajit Mitra is a Senior Specialist in Customer Research at Abu Dhabi Commercial Bank since August 2016, with responsibilities including evaluating marketing campaigns, designing research plans for user experience testing, leading strategic NPS surveys, and conducting internal surveys to assess service provider effectiveness. Prior roles include Customer Research Specialist at ADCB, Market Research Executive at Kantar TNS, and Client Servicing Executive at Kantar Worldpanel. Indrajit's experience also encompasses a foundational role as a Research Trainee at TNS and a Consultant at Capgemini Consulting. Indrajit holds a Master of Business Administration in Marketing and Retail Management from the Institute of Management Technology, Dubai, and a Bachelor in Commerce from D.G. Vaishnav College.