Khaled Hataba

Khaled Hataba is an experienced banking professional currently serving as the Business Analysis and MIS Manager at Abu Dhabi Commercial Bank since January 2009. In this role, Khaled manages operational and ad-hoc reporting, customer segmentation, regulatory compliance reporting, and marketing database management. Previously, Khaled held positions including Contact Centre & Cross Selling Unit Manager, responsible for leading a team of approximately 150 staff members to ensure operational excellence and customer satisfaction, and MIS/WFM Manager, overseeing data-driven planning and workforce optimization for contact centers. Khaled's career also includes experience as General Accountant, Cost-Controller, and Warehouses and Purchases Manager at MAKASAB GROUP, and Site and General Accountant at EL-Meghrbil Co. for Contracting.