Mohanad Ibrahim

Mohanad Ibrahim has extensive experience in customer service and sales, currently holding the position of Customer Service Manager at Abu Dhabi Commercial Bank since February 2006, where responsibilities include assisting customers through inbound calls and resolving issues. Prior to this role, Mohanad served as a Customer Service Officer at the same bank and worked as an Account Manager at Inter-Mina LLC, creating business opportunities in a competitive marketplace. Previous positions also include Showroom Manager at Peugeot, focusing on customer assistance and product demonstrations, and Recovery Advisor at HSBC Egypt, managing impaired retail loans and maintaining communication with debtors. Mohanad holds a Bachelor's degree from Cairo University, earned between 1999 and 2003.