Swetha Dora has a solid background in IT and system support, currently serving as an IT Service Desk Analyst at Abu Dhabi Commercial Bank since April 2025. Prior to this role, Swetha worked as a Senior System Engineer at Cognizant from March 2023 to December 2023, focusing on the administration and troubleshooting of Windows operating systems and network alerts. Experience also includes serving as an IT Executive at Emirates Grand Hotel from February 2024 to August 2024, providing essential support for internal hotel IT systems and addressing guest room technology issues. Additionally, Swetha held the position of Desktop Support Engineer at Cognizant Technology Solutions from January 2021 to March 2023, specializing in software installation and ticket management through the Service Now Tool (SNOW). Swetha earned a Bachelor of Engineering degree in Electrical, Electronics, and Communications Engineering from Sir C. R. Reddy College of Engineering, completing studies in 2020.
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