ADCom Solutions
Chad L. is an experienced telecommunications professional currently serving as the Director of NOC Operations at AppDirect since August 2023 and also holds the same title at ADCom Solutions since February 2020. Previous roles include Manager of Integration Monitoring at athenahealth and various positions at Birch Communications, including Network Operations Manager and NOC Technician III. Chad's career began with roles at Sprint and TEKsystems as an NOS Technician, and earlier experience includes working as a Field Service Engineer at Alcatel-Lucent. Chad holds a Bachelor's degree in Telecommunications Management from Devry, earned between 1998 and 2000.
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ADCom Solutions
Since 1985, ADCom Solutions has designed, implemented and managed complex IT environments for some of the nation’s largest enterprises. Our relentless focus on customer satisfaction is the foundation on which ADCom has built its core beliefs. ADCom’s success is the result of our strong sales force, knowledgeable engineers, dedicated project management and strategic partnerships. Our carrier and equipment agnostic network management platform (VEEUE), built on ServiceNow with open API's, provides complete visibility for management of clients’ application performance and network availability 7x24x365, so clients can focus on managing their business. VEEUE is supported by a US Based Network Operations Center. ADCom provides organizations with a Total Solution for all of their IT business needs. Whether it is managed, co-managed, onsite or carrier services, ADCom has uniquely positioned itself in the market to provide the best solutions with outstanding customer service and three core differentiators in today’s marketplace: speed, flexibility and customization. This is all coupled with our people, process and platform all focused towards providing an exceptional customer experience. http://www.adcomsolutions.com