ADCom Solutions
Sandra H. is an experienced professional with a diverse background in data analysis, billing systems, and customer care management. Currently serving as a Billing Specialist at ADCom Solutions since September 2013, Sandra played a key role in establishing a billing system for the APEX service partnership and developed an Access database for efficient data management. Previously, Sandra worked at Ernest Communications, Inc. in various roles including Data Analyst and Customer Care/Provisioning Manager, where system improvements and data integrity were prioritized. Early career experience includes positions at Georgia-Pacific LLC, where safety programs were managed, and Heery International, Inc., where technical assistance and operational coordination were provided. Sandra holds a college preparatory degree from Druid Hills High School and attended Dekalb Community College.
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ADCom Solutions
Since 1985, ADCom Solutions has designed, implemented and managed complex IT environments for some of the nation’s largest enterprises. Our relentless focus on customer satisfaction is the foundation on which ADCom has built its core beliefs. ADCom’s success is the result of our strong sales force, knowledgeable engineers, dedicated project management and strategic partnerships. Our carrier and equipment agnostic network management platform (VEEUE), built on ServiceNow with open API's, provides complete visibility for management of clients’ application performance and network availability 7x24x365, so clients can focus on managing their business. VEEUE is supported by a US Based Network Operations Center. ADCom provides organizations with a Total Solution for all of their IT business needs. Whether it is managed, co-managed, onsite or carrier services, ADCom has uniquely positioned itself in the market to provide the best solutions with outstanding customer service and three core differentiators in today’s marketplace: speed, flexibility and customization. This is all coupled with our people, process and platform all focused towards providing an exceptional customer experience. http://www.adcomsolutions.com