Luke Sundic is an experienced IT professional currently serving as the IT Operations Manager at ADDCOM since August 2025. Prior to this role, Luke worked as a Senior Partner Success Manager at ConnectWise, where responsibilities included managing relationships with key MSP clients and delivering tailored technical solutions and training. Luke's career also includes positions as a Customer Success Manager and System Engineer at Altitude IT, where achievements involved implementing a Service Performance Management Framework and overseeing technical support operations. With previous experience as a Business Analyst and Service Desk Team Leader at Datacom, Luke has developed a strong background in IT service delivery, project management, and performance reporting. Educational qualifications include various certificates in IT and Lean Six Sigma from recognized institutions.
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