Matt K.

Matt K. has a diverse work experience spanning multiple roles and companies. Matt currently works at Addigy as a Customer Success Manager, where they collaboratively drive adoption and change management activities with key decision-makers, reduces implementation risk, and identifies expansion opportunities. Previously, they worked at Visual Lease as a Customer Support Engineer, where they maintained customer case data integrity and troubleshooted issues reported by clients. Prior to that, Matt worked at Apple in various roles, including Genius, Technical Expert, Apple Support Technical Advisor, Technical Specialist, and Sales Specialist. Throughout their tenure at Apple, they demonstrated exceptional knowledge, developed and led cross-functional teams, assisted customers with troubleshooting various device issues, facilitated personal training, and empowered new employees with sales skills. Matt's experience highlights their ability to support customer success, troubleshoot technical issues, and drive sales growth.

Matt K. attended the University of Colorado from 2017 to 2021, where they obtained two bachelor's degrees. Matt received a Bachelor of Science in Applied Mathematics and a Bachelor of Arts in Economics. In 2022, Matt also obtained several certifications, including the Advanced Customer Success Manager Certified Professional, Customer Success Leader Certified Professional, and Customer Success Manager Certified Professional, all from Gainsight. Additionally, they achieved certifications from Addigy, including Addigy Academy Basics, Addigy Certified Expert, and Addigy Certified Associate.