Leanne P.

Leanne P. currently serves as the Head of Customer Operations Strategy at Adevinta, focusing on driving change and improving performance across key European markets. Leanne has experience in various leadership roles, including acting as the Interim Head of Customer Trust & Relations at eBay Kleinanzeigen, where a significant reduction in ticket handling time was achieved. Other notable positions include Global BPO & Community Ops Manager at Bird and Global Vendor Program Manager at WhatsApp Inc., where strategic program implementation and vendor management were key responsibilities. Leanne’s educational background includes a Master of Arts in International Business Communication from Radboud University, complemented by certifications in vendor management and a minor in marketing, alongside diverse project management experience in localization and alumni relations.