Nathan Eathorne is a seasoned professional in consumer services, currently serving as a Senior Manager Consumer Services EU at adidas since October 2025. Eathorne leads regional consumer service targets across various brands and channels while driving digitalization and personalization initiatives. Eathorne's previous experience includes key roles such as Partner Value Lead at Booking.com, where responsibilities involved fostering cross-functional collaboration and enhancing operational performance, and multiple positions at Teleperformance, overseeing large teams and ensuring high customer satisfaction. Early career experiences at beCogent Ltd involved technical support and training roles. Eathorne holds a degree in Physics from The University of Edinburgh.
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