Srikanth MB

Srikanth MB is a Senior Service Manager in Global Operations IT at adidas AG, where they leverage over 18 years of experience in IT Service Management. Beginning their career in January 2007 as a Technical Support Representative at Microland Limited, they have developed expertise in incident, problem, and change management, among other areas. Srikanth has consistently demonstrated the ability to enhance customer satisfaction while ensuring compliance with service level agreements. They possess strong interpersonal, analytical, and problem-solving skills, which have been instrumental in building and maintaining client relationships.