Andrea S. is a UX Researcher with extensive experience in healthcare, enterprise, and consumer technology, dedicated to shaping products for millions. They have worked as a Human Factors Specialist at UserWise, a UX Researcher at Facebook, and a Design Researcher at IBM, and currently serve as a Senior UX Researcher at ADP. Andrea is skilled in mixed methods research, employing various techniques including global diary studies and usability testing to inform product decisions. They hold a Bachelor of Arts in Psychology and a Master of Science in Human Factors and Ergonomic Engineering from San Jose State University, where they graduated magna cum laude. Andrea is also pursuing an Associate of Arts in Psychology at De Anza College.
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