Brad Shoptaw is a Senior Lead in Software Development at ADP, where they leverage 25 years of experience in Telecommunications and Computer-Telephony Integration. They possess expertise in Genesys Cloud CX, CRM, and Telephony Development, and have held key roles at Aon Insurance, Nationwide, TEKsystems, and JB Hunt Transport, Inc. Brad's educational background includes a BA from the University of Arkansas and a certification from Volkshochschule Holzkirchen-Otterfing.
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