Brandon Kraniger is a strategic and relationship-driven Client Success Executive at ADP, specializing in managing enterprise clients on the next-generation HCM platform, Lyric. With over a decade of experience in customer success management, Brandon has worked with industry leaders such as Yelp and Marriott International, contributing to significant growth and client satisfaction. At ADP, they serve as a trusted advisor to executive stakeholders, fostering long-term partnerships and retention. In addition, Brandon is a core member of the Gainsight Advisory Board, influencing product improvements and mentoring peers. They hold a Bachelor of Science in Hotel and Restaurant Management from Northern Arizona University.
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