Eric B.

Eric B. is a strategic CX and operations leader who currently serves as the Director of Client Services and Product Support at ADP, where they focus on creating a people-first operating system. They previously co-founded iGospel Network and held key positions at Canon USA Business and Goodwill Southern California, as well as serving as Client Services Manager at ADP. Eric's efforts have consistently led to improved client satisfaction and operational efficiency, with notable achievements in compliance and analytics. They studied Business Administration and Management at Cuyamaca College from 2003 to 2004.