Gianna Palma, MBA, has a diverse background in customer service and management. Gianna's experience includes serving as a Hostess at Ferrari Pizza Bar from May 2021 to August 2021, where responsibilities included organizing reservations, monitoring dining flow, and ensuring guest satisfaction. From September 2019 to September 2023, Gianna worked as a Customer Service Sales Representative at Jerry's Jewelers, focusing on inventory management, financial transactions, and enhancing customer engagement to drive sales. Currently, Gianna serves as an Associate District Manager at ADP, transitioning to the role of District Manager. Gianna holds a Master of Business Administration degree from St. John Fisher University, earned between 2018 and 2021.
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