Ian Thomas is currently the Director of Product Management at ADP and has extensive experience in product management, particularly in artificial intelligence and customer experience. At Verizon, Ian played a pivotal role in driving a 47% increase in digital engagement while reducing operational costs through strategic product management. Previously, Ian held various leadership positions, including Senior Manager at Verizon and Director of Product Management in consulting and marketing. Ian's academic background includes a Bachelor's degree in Business Technology from Virginia Tech's Pamplin College of Business, which they are pursuing.
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