Ingela Persson is a seasoned Operations/People Director with extensive experience in organisational development and operational leadership across diverse sectors, including IT, Facilities, and Payroll/HR. Currently serving as the Senior Manager Service at ADP, Ingela has previously held significant roles, such as Director of Business Operations - People Experience at Klarna and EMEA Delivery Lead at Spotify, where they successfully led global teams and transformed operational processes. Ingela's expertise encompasses strategic change, coaching, project delivery, and implementing agile methodologies, consistently fostering high-performing teams and enhancing customer satisfaction. With a strong educational background in project management and leadership programs, Ingela demonstrates a commitment to continuous improvement and excellence in dynamic, high-growth environments.
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