John Mann

John Mann is a Senior Director at ADP, where they oversee EMEA Payment Operations and serve as the UK MLRO. With a background in people management and service delivery, John has held various leadership roles, including Team Manager at MBNA Europe Bank and Contact Centre Department Manager at Bank of America. They earned a Bachelor of Science degree in Sports Science and Psychology from the University of Chester. Throughout their career, John has focused on strategic planning and improving customer experience across multiple locations.