Josh Posternock has a diverse professional background with experience in customer service, marketing, and hospitality. Beginning as a Telemarketer/Office Assistant at HM Marketing, Josh transitioned to roles such as Cook at Sonic Drive-In and Front Desk Agent at Hotel Woodbridge, focusing on customer satisfaction and support. Subsequent positions at ADP included roles such as Client Support Specialist and Relationship Specialist, where responsibilities involved managing escalated service issues, consulting with clients, and ensuring their retention. Most recently, Josh served as Lead Customer Success Manager and Senior Product Manager at Lifion by ADP, demonstrating a commitment to customer success and product management. Josh holds a degree in Human Resource Management from Rutgers University-New Brunswick.
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