Juan Serrano is a Global Integration Architect at ADP, where they have been employed since 2022. With over 7 years of customer service experience, including 4 years dedicated to technical support, Juan has worked closely with global companies to troubleshoot networking and hardware issues. Previous roles include Technical Support Engineer at Trellix and NetApp, as well as a recruiter at Sitel. Juan possesses a strong technical background in various systems and protocols, including Linux, Windows, NAS, and cloud services.
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